Effective Date: [01-06-2025]
Thank you for shopping with us. We value your satisfaction and aim to provide a smooth experience. Please read our refund and return policy carefully.
Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
The item must be unused, in the original condition, and in its original packaging.
A receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.
Some items are not eligible for return, including:
Perishable goods (e.g., food, flowers, newspapers)
Intimate or sanitary items
Hazardous materials
Flammable liquids or gases
Gift cards
Downloadable software
Select personal care or health items
Partial refunds may be granted in the following cases:
Books with visible use
Opened CDs, DVDs, games, or software
Damaged or incomplete items not due to our error
Items returned more than 30 days after delivery
Once your return is received and inspected:
You will receive an email confirmation.
If approved, your refund will be processed and credited to your original payment method within a few business days.
If you haven’t received your refund:
Recheck your bank account.
Contact your credit card company.
Contact your bank (some delays may occur).
Still no refund? Please contact us at
📧 [contact@digitalsynergie.com]
Only regular-priced items are eligible for refunds.
Sale items are non-refundable.
We only replace items if they are defective or damaged.
To request an exchange for the same item, contact us at
📧 [contact@digitalsynergie.com]
📬 Ship the item to:
622 Manglam Electronic Market, Jaipur, Rajasthan, India – 302001
If marked as a gift during purchase and shipped directly to you:
You’ll receive a gift credit for the return value.
A gift certificate will be sent after return is received.
If the gift wasn’t marked or was shipped to the giver first:
A refund will be issued to the gift giver.
Please send returns to:
622 Manglam Electronic Market, Jaipur, Rajasthan, India – 302001
Return shipping costs are your responsibility.
Shipping charges are non-refundable.
If eligible for a refund, the return shipping cost will be deducted.
For returns over ₹6,000 or $75, consider using a trackable courier or insurance, as we can’t guarantee receipt of your returned item.
If you have any questions or concerns, feel free to contact us at:
📧 [contact@digitalsynergie.com]
